Terms of Service

Hello, and welcome

These terms set out how you can use The Good Find website and how we sell goods to you. By browsing the site or placing an order, you agree to them. If you do not agree, please do not use the site or place an order.

Who we are

The Good Find is an online shop.

We do not have a visitor shop.

The contract between us

When you place an order, you are offering to buy the items in your basket. We will send an order confirmation by email. The contract is formed when we confirm that your order has been accepted, or when we dispatch the goods, whichever comes first.

We may need to decline or cancel an order, for example if an item is unavailable, if there is an obvious pricing error, or if we cannot deliver to your address. If we have already taken payment, we will refund you.

Prices and payment

Prices are shown in euros and include VAT where it applies, unless we say otherwise. Shipping is added at checkout and is explained in our Shipping policy.

Payment is taken when you place your order, through the payment methods offered at checkout.

Delivery

We deliver as described in our Shipping policy. Delivery times are estimates, not guarantees. Risk in the goods passes to you when they are delivered to the address you gave us (or when they are collected, if you use a collection point).

Returns and refunds

Your legal rights, including the 14-day right of withdrawal for consumers, are set out in our Returns and refunds policy. Nothing in these terms affects those rights.

Your responsibilities

Please give us accurate contact and delivery details, and keep your account information safe if you create an account. You may use this website only for lawful purposes, and you may not misuse the site or try to interfere with it.

Intellectual property

The content on this website — including text, images, logos and design — belongs to The Good Find or to the people who have licensed it to us. You may not copy or use it for commercial purposes without our permission.

Our liability

If we fail to comply with these terms, we are responsible for loss or damage that is a foreseeable result of our breaking them, or of our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for any business loss if you are buying as a consumer.

We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

Privacy

How we use personal information is explained in our Privacy policy.

Changes

We may update these terms from time to time. The version that applies to your order is the one on this page when you place it.

Governing law

These terms are governed by the laws of Malta. If you are a consumer, this does not take away the protection given to you by the mandatory laws of the EU country where you live, and you may also bring a claim in the courts of that country.

Contact

Questions about these terms are welcome — please get in touch.